Return Policy
Changed your mind or got the wrong size? Here's how returns work.
The short version
You have 14 days from delivery to return unworn, unwashed merch in its original condition. If your order arrives damaged, misprinted, or just plain wrong, we'll replace it or refund you — no 14-day limit on our mistakes.
How to start a return
Email [email protected] with your order number and tell us what's up. For damaged or misprinted items, include a photo — that speeds everything up.
Size exchanges
Wrong size? Contact us within 14 days of delivery and we'll sort out an exchange. Our merch is printed to order just for you, so exchanges are handled case by case — we'll make it right.
Damaged, misprinted, or wrong items
Send a photo and your order number to [email protected] and we'll ship a replacement or refund you — your choice. You don't need to send the bad item back.
Refunds
Approved refunds go back to your original payment method. Timing depends on your bank, but we process our side within a few business days of approving the return.
The fine print
- Items must be unworn, unwashed, and in original condition for change-of-mind returns.
- Return shipping for change-of-mind returns is on you; we cover shipping when the mistake is ours.
- Because every piece is printed to order, we can't resell returns — so please double-check the size chart before ordering.
Questions
Contact: [email protected] — Dead Brands, LLC, 213 N. Centre St. #1, Pottsville, PA 17901.
Last updated: September 26, 2026.